Minimum Bet Limits apply to all off-course wagering operators from 1 January 2018 on thoroughbred race meetings. From 1 July 2019, Minimum Bet Limits also apply on harness and greyhound race meetings.
Racing Queensland has implemented Minimum Bet Limits after consultation with wagering operators, stakeholders and other Principal Racing Authorities.
Off-course wagering operators are required to accept a fixed odds bet at odds that are publicly displayed, up to the maximum amounts for the wagering operator to lose, as set out in clause 10.1 of the General Conditions. The maximum amounts vary depending on the turnover of the wagering operator, the racing code and the type of race (e.g. metropolitan or non-metropolitan).
Off-course wagering operators are not required to comply with the Minimum Bet Limits requirements if one of the exclusions in the General Conditions applies at the time of the bet. For example, Minimum Bet Limits do not apply to betting exchange bets, multi-bets or retail betting transactions. For the full list of exclusions, please see clause 10.3 of the General Conditions.
If you believe that an off-course wagering operator has refused your bet in breach of the General Conditions, you should contact the wagering operator directly to discuss your complaint. If you are unable to resolve the issue with the wagering operator, you can lodge a formal complaint with Racing Queensland by completing the online complaint form available at http://www.racingqueensland.com.au/corporate/wagering-licencing/minimum-bet-limits.
You have 14 days from the date of the incident to lodge a complaint with Racing Queensland however, this date can be extended if you have contacted the wagering operator and have not received a response. A summary of the complaints process can be found HERE.
For further information on Minimum Bet Limits please see the General Conditions, FAQs for wagering customers or FAQs for wagering operators.
ON COURSE BETS
In accordance with Local Rule 76, the Racing Queensland Committee may prescribe the maximum amount of a bet which a Bookmaker is required to accept and shall offer to accommodate the bettor to at least that amount.
At all thoroughbred racing venues in Queensland and for all venues on which the Bookmaker conducts business, the Bookmaker is required to bet to lose the sum of $1,000.00 in one single wager when requested to do so at the displayed price as advertised on that individual Bookmaker’s display.